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- Apr 2021
Webinar discusses developing a road map for improvement, which supports mapping out an improvement strategy and developing learning questions ahead of a road test.
May 2024Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.
Feb 2024Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, and an interview template to learn more about practices used by bright spots.
Feb 2024Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.
Jan 2024Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.
Aug 2023Webinar covered the key steps in the CQI process for distilling takeaways and making decisions after a road test. The presentation includes grantee responses to an in-session activity that allowed teams to engage with data together.
May 2022Webinar covered common challenges that occur when road testing and offered strategies for getting ahead of them. The presentation includes grantee responses to an in-session poll question about challenges they've encountered when road testing.
Apr 2022Webinar described key data collection methods to support learning as part of a road test. The session touched on considerations for using different methods as part of a road test, including surveys, interviews, focus groups, and administrative data. It also included presentations from two grantees on how they have used data to learn about their improvement strategies.
Mar 2022Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data. Repeated content from the October 2021 Leadership Academy.
Jan 2022