This page provides resources on continuous quality improvement (CQI) for HMRF grantees. Below are information and resource links for practitioners and developers to use in developing CQI plans and implementing the CQI process.
Additional resources will be added over the coming months. Check back for updates!
This template is intended to guide the development of CQI plans for the 2020 cohort grantees. It can be filled out by responding to the questions and prompts within each section.
View DocumentProvides a brief overview of the CQI template and introduces the graphical representation of the seven steps of a CQI process.
View Document
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Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data. Repeated content from the October 2021 Leadership Academy.
Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data.
Webinar provided suggestions for completing sections D1-D3 of the HMRF CQI Plan template.
Presents one grantee’s approach to sharing survey data with staff in an accessible way. Part of a series of CQI tip sheets focusing on promising grantee practices.
Offers tips on the use of focus groups to gather detailed, action-oriented feedback from clients. Part of a series of CQI tip sheets focusing on promising grantee practices.
Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.
Webinar focuses on identifying and understanding challenges. It features nFORM tools to assist in learning about challenges and explains root cause analysis.
CQI implementation teams can use this worksheet to develop their communication protocols, which is relevant to a broader audience.
Tip sheet suggests nFORM reports to support CQI, specifically, using nFORM data to understand challenges (2015 cohort; 2020 version is in development)