Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.
Facilitation
Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.
Webinar offers two tools to support CQI implementations teams, including tip sheets on facillitating conversations and decision-making processes
Describes facilitation strategies CQI teams can use to incorporate a range of perspectives, guide question development, and gain consensus.