Communication

  • This tip sheet describes facilitation strategies CQI teams can use to incorporate a range of perspectives, guide question development, and gain consensus. 

  • This resource includes a draft CQI meeting agenda template that CQI teams can use to review and analyze data to inform decision-making. 

  • CQI teams can use this worksheet to help develop their communication protocols.

  • This worksheet provides a template that CQI teams can use to define core team agreements. 

  • Tip sheet provides a framework for thinking through communication considerations when telling the story of your program. Communication is a critical component of sustainability, so how you tell your program's story matters.

  • Webinar covers the importance of communicating about CQI efforts with key external collaborators, such as staff not on the CQI team or agency leadership. It shares how to create a communication plan and includes a grant recipient presentation. 

  • Tip sheet covers considerations for scaling and/or sustaining an improvement strategy after a CQI cycle concludes. It includes recommendations for reflecting on the key aspects of the strategy; formalizing the strategy to share with others; and creating a plan for scaling and sustainability.

  • Webinar covered considerations for sustaining gains from a successful CQI effort. It presents three steps that support sustaining outcomes post-testing. These steps include reflecting on learning; formalizing your improvement strategy; and planning for scaling and sustainability.

  • Presents one grantee’s approach to sharing survey data with staff in an accessible way. Part of a series of CQI tip sheets focusing on promising grantee practices.

  • CQI implementation teams can use this worksheet to develop their communication protocols, which is relevant to a broader audience.