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This training session covers managing client profiles, setting up workshop series, recording workshop attendance, capturing individual service contacts, tracking referrals to outside services, and documenting incentives and program supports.The data capacity and CQI TTA team also answers questions from grant staff.
Recording and presentation slides coming soon
Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots.
Tip sheet coming soon
Tip sheet provides information on three key steps to take when developing improvement strategies. It also includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.
Tip sheet coming soon
This template helps CQI teams plan and track progress on CQI cycles.
Template coming soon