This training session covers managing client profiles, setting up workshop series, recording workshop attendance, capturing individual service contacts, tracking referrals to outside services, and documenting incentives and program supports. The data capacity and CQI TTA team also answers questions from grant staff.
Individual services
This guidance developed by ACF includes detailed guidance on how gift cards can be provided to program participants.
The nFORM team offers a detailed overview of individual service contracts (ISCs) and proceeds to provide an in-depth review of the available data tools designed for monitoring ISCs.
The nFORM Team provides an overview of ISCs and referrals and how to analyze trends in individual services. This tutorial also includes a grantee’s experience with developing and implementing an approach to monitoring ISCs.
This guidance developed by ACF includes information about can and cannot be provided as a program incentive, limitations of incentive costs, and recording incentives in nFORM.
This webinar includes an overview of individual service contacts (ISCs) and substantive ISCs, along with an in-depth tutorial on how to use nFORM 2.0 data tools to monitor client receipt of service contacts
This OFA FEDTalk describes OFA’s expectations for HMRF grantees’ support of individuals and the definition of substantive individual service contacts.
This training video walks through the steps to record participation in individual services.