Continuous Quality Improvement Resources

This planning tool helps CQI teams guide and track their CQI efforts.

Webinar covers the importance of communicating about CQI efforts with key external collaborators, such as staff not on the CQI team or agency leadership. It shares how to create a communication plan and includes a grant recipient presentation. 

Webinar discusses developing a road map for improvement, which supports mapping out an improvement strategy and developing learning questions ahead of a road test.

Webinar discusses the challenge of flagging motivation of staff to participate in CQI and offers strategies to support staff in maintaining motivation to contribute to CQI.

Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.

Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots. 

Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.

Tip sheet covers questions to help your team make decisions about next steps at two critical decision points in the CQI cycle – after the road test and at the end of a CQI cycle. It includes different paths based on how your team responds to key questions.