Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, and an interview template to learn more about practices used by bright spots.
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- Feb 2024
Tip sheet covers considerations for applying the 4DX framework to CQI efforts. The framework offers four disciplines for helping teams to execute on key goals. This tip sheet summarizes content from three CQI office hours sessions in 2022 and 2023 that focused on aspects of 4DX and CQI.
Jun 2023Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.
Apr 2023Tip sheet covers the COM-B framework for understanding human behavior and discusses how COM-B can be a useful tool in your team's efforts to design and implement improvement strategies. It also provides an example of how to use COM-B in practice, detailing a design activity to use with staff to brainstorm facilitators and barriers to change.
May 2022Tip sheet covers considerations related to planning, conducting, and analyzing data from focus groups. It also includes a summary of key logistical steps related to planning a focus group, and a notetaking template your team can use to ensure you're capturing key insights, quotes, and context.
Apr 2022Tip sheet provides guidance on three key steps to take when developing improvement strategies. It includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.
Dec 2021Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.
Nov 2021Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.
Sep 2021Provides considerations for using a CQI approach to navigate and adapt to changing contexts, including the COVID-19 pandemic.
Jun 2020Informational resource describes four best practices for effectively implementing CQI.
Feb 2020