Continuous Quality Improvement Resources

Webinar provided suggestions for completing sections D1-D3 of the HMRF CQI Plan template.

Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.

Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.

Webinar covered three key steps for planning a road test: articulating your strategy, developing learning questions, and creating an implementation plan.

Webinar about findings from an ACF-sponsored study on how HMRF grantees from the 2015 cohort adapted to virtual service delivery during the COVID-19 public health emergency. Includes considerations and potential practices for virtual service delivery that may be useful for the 2020 cohort of HMRF grantees.

Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.

Webinar on developing strategies for program improvement. It includes a review of root cause analysis to support strategy development, provides suggested sources of strategy ideas, and explains the importance of developing a rationale to be sure an improvement strategy aligns with desired outcomes.

Webinar focuses on using a CQI approach to adapt during the COVID-19 pandemic (2015 cohort)

Provides considerations for using a CQI approach to navigate and adapt to changing contexts, including the COVID-19 pandemic.

Webinar focuses on collecting feedback to respond to key learning questions in a road test.