
Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.
Displaying 41 - 47 of 47
Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.
Webinar on developing strategies for program improvement. It includes a review of root cause analysis to support strategy development, provides suggested sources of strategy ideas, and explains the importance of developing a rationale to be sure an improvement strategy aligns with desired outcomes.
Webinar focuses on using a CQI approach to adapt during the COVID-19 pandemic (2015 cohort)
Provides considerations for using a CQI approach to navigate and adapt to changing contexts, including the COVID-19 pandemic.
Webinar focuses on collecting feedback to respond to key learning questions in a road test.
Two examples of feedback forms CQI implementation teams can use or adapt to collect client feedback on workshops.
Informational resource describes four best practices for effectively implementing CQI.