Continuous Quality Improvement Resources

Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, and an interview template to learn more about practices used by bright spots. 

Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.

Tip sheet covers the COM-B framework for understanding human behavior and discusses how COM-B can be a useful tool in your team's efforts to design and implement improvement strategies. It also provides an example of how to use COM-B in practice, detailing a design activity to use with staff to brainstorm facilitators and barriers to change.

Tip sheet covers considerations related to planning, conducting, and analyzing data from focus groups. It also includes a summary of key logistical steps related to planning a focus group, and a notetaking template your team can use to ensure you're capturing key insights, quotes, and context.

Tip sheet provides guidance on three key steps to take when developing improvement strategies. It includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.

Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.