This page provides resources on continuous quality improvement (CQI) for HMRF grantees. Below are information and resource links for practitioners and developers to use in developing CQI plans and implementing the CQI process.
Additional resources will be added over the coming months. Check back for updates!
This template is intended to guide the development of CQI plans for the 2020 cohort grantees. It can be filled out by responding to the questions and prompts within each section.
View DocumentProvides a brief overview of the CQI template and introduces the graphical representation of the seven steps of a CQI process.
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Webinar described key data collection methods to support learning as part of a road test. The session touched on considerations for using different methods as part of a road test, including surveys, interviews, focus groups, and administrative data. It also included presentations from two grantees on how they have used data to learn about their improvement strategies.
Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data. Repeated content from the October 2021 Leadership Academy.
Tip sheet provides guidance on three key steps to take when developing improvement strategies. It includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.
Webinar provided suggestions for completing sections D1-D3 of the HMRF CQI Plan template.
Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.
Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.
Webinar covered three key steps for planning a road test: articulating your strategy, developing learning questions, and creating an implementation plan.
Webinar on developing strategies for program improvement. It includes a review of root cause analysis to support strategy development, provides suggested sources of strategy ideas, and explains the importance of developing a rationale to be sure an improvement strategy aligns with desired outcomes.
Webinar focuses on collecting feedback to respond to key learning questions in a road test.
Two examples of feedback forms CQI implementation teams can use or adapt to collect client feedback on workshops.