Tip sheet covers considerations for applying the 4DX framework to CQI efforts. The framework offers four disciplines for helping teams to execute on key goals. This tip sheet summarizes content from three CQI office hours sessions in 2022 and 2023 that focused on aspects of 4DX and CQI.
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- Jun 2023
Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.
Apr 2023Tip sheet covers questions to help your team make decisions about next steps at two critical decision points in the CQI cycle – after the road test and at the end of a CQI cycle. It includes different paths based on how your team responds to key questions.
Apr 2023Tip sheet covers considerations for scaling and/or sustaining an improvement strategy after a CQI cycle concludes. It includes recommendations for reflecting on the key aspects of the strategy; formalizing the strategy to share with others; and creating a plan for scaling and sustainability.
Oct 2022Tip sheet shares a tool that grantees can use to synthesize findings across data sources in a road test. This matrix tool is useful for organizing insights by key learning questions.
Jul 2022Offers tips on the use of focus groups to gather detailed, action-oriented feedback from clients. Part of a series of CQI tip sheets focusing on promising grantee practices.
Nov 2021Presents one grantee’s approach to sharing survey data with staff in an accessible way. Part of a series of CQI tip sheets focusing on promising grantee practices.
Nov 2021Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.
Sep 2021Provides considerations for using a CQI approach to navigate and adapt to changing contexts, including the COVID-19 pandemic.
Jun 2020Informational resource describes four best practices for effectively implementing CQI.
Feb 2020