Continuous Quality Improvement Resources

This page provides resources on continuous quality improvement (CQI) for HMRF grantees. Below are information and resource links for practitioners and developers to use in developing CQI plans and implementing the CQI process.

Additional resources will be added over the coming months. Check back for updates!

Quick Links

CQI Template

This template is intended to guide the development of CQI plans for the 2020 cohort grantees. It can be filled out by responding to the questions and prompts within each section.

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An Overview of the CQI Template

Provides a brief overview of the CQI template and introduces the graphical representation of the seven steps of a CQI process.

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Download CQI Template

Search for CQI Resources

CQI Search

Displaying 11 - 20 of 22

  • Webinar introduces the new CQI worksheet, a tool grantees can use to plan and document CQI cycles.  

    Apr 2023
  • Webinar covers key pause points in the CQI cycle during which it is helpful to stop and ask learning and reflection questions.

    Mar 2023
  • Webinar delves into the fourth discipline of the Four Disciplines of Execution (4DX) framework (discussed in the October and December office hours), which is to establish a cadence of accountability. The session covered WIG sessions as a tool for keeping teams focused on key priorities. It covered recommended agenda items and tips for facilitating effective WIG sessions.

    Jan 2023
  • Webinar delves into the third discipline of the Four Disciplines of Execution (4DX) framework (introduced in the October office hours), which is build a compelling dashboard. 4DX dashboards are a useful tool for motivating teams to make progress toward their wildly important goal and keep track of efforts staff are making to contribute to the goal. The webinar included a grantee presentation of two programmatic dashboards.

    Dec 2022
  • Webinar introduces the Four Disciplines of Execution (4DX) as a framework for moving forward on important priorities. This is especially relevant to teams who have stalled in moving forward on CQI efforts. The webinar also included a grantee presentation on the importance of wildly important goals.

    Oct 2022
  • Webinar discussed considerations for next steps after concluding a CQI cycle. It presents different scenarios for next steps, depending on how the prior cycle ended. The session also involved a grantee presentation.   

    Sep 2022
  • Webinar discussed the topic of reflecting on CQI processes. It touches on the importance of reflecting and what to reflect on, and includes an activity that CQI teams can use to reflect internally on what’s working and where there are opportunities for improvement.  

    Aug 2022
  • Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.

    Sep 2021
  • Webinar about findings from an ACF-sponsored study on how HMRF grantees from the 2015 cohort adapted to virtual service delivery during the COVID-19 public health emergency. Includes considerations and potential practices for virtual service delivery that may be useful for the 2020 cohort of HMRF grantees.

    Sep 2021
  • Webinar focuses on using a CQI approach to adapt during the COVID-19 pandemic (2015 cohort)

    Jul 2020