Continuous Quality Improvement Resources

Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.

Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

Webinar features a grant recipient panel discussing practices for leveraging local evaluations to support CQI. 

Webinar covers part 2 of a two-part series on data tracking to support CQI. It focuses on tracking activities to inform progress on short- and long-term improvement goals, including considerations for developing a useful data tracker.

Webinar covers part 1 of a two-part series on data tracking to support CQI. This session focuses on identifying long-term and interim goals and creating data-informed targets for them to define success.

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

Webinar covered tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.

Webinar covers low-burden data collection strategies to support CQI and includes suggestions.

Webinar introduces the new CQI worksheet, a tool grantees can use to plan and document CQI cycles.  

Webinar covers key pause points in the CQI cycle during which it is helpful to stop and ask learning and reflection questions.