Continuous Quality Improvement Resources

Webinar covers the importance of communicating about CQI efforts with key external collaborators, such as staff not on the CQI team or agency leadership. It shares how to create a communication plan and includes a grant recipient presentation. 

Webinar discusses developing a road map for improvement, which supports mapping out an improvement strategy and developing learning questions ahead of a road test.

Webinar discusses the challenge of flagging motivation of staff to participate in CQI and offers strategies to support staff in maintaining motivation to contribute to CQI.

Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.

Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

Webinar features a grant recipient panel discussing practices for leveraging local evaluations to support CQI. 

Webinar covers part 1 of a two-part series on data tracking to support CQI. This session focuses on identifying long-term and interim goals and creating data-informed targets for them to define success.

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

Webinar covered tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.

Webinar covers low-burden data collection strategies to support CQI and includes suggestions.