Presents one grantee’s approach to sharing survey data with staff in an accessible way. Part of a series of CQI tip sheets focusing on promising grantee practices.
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- Nov 2021
Offers tips on the use of focus groups to gather detailed, action-oriented feedback from clients. Part of a series of CQI tip sheets focusing on promising grantee practices.
Nov 2021Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.
Nov 2021Describes the importance of having a CQI implementation team, who should be on the team, and how it should operate. Also appears under New Resources.
Jul 2021Webinar highlights processes and tools to support CQI implementation teams, including suggested meeting structures and communication planning.
May 2021Webinar is an introduction to CQI implementation teams, touching on team composition, responsibilities, and communication considerations.
Apr 2021Webinar introduces the 2020 CQI template and provides and overview of the steps in the CQI cycle, as well as early steps to support CQI.
Feb 2021CQI implementation teams can use this worksheet to develop their communication protocols, which is relevant to a broader audience.
Jun 2020Helps CQI implementation teams map the characteristics of team members to understand the team’s strengths and gaps in perspectives and experience.
Jun 2020Describes facilitation strategies CQI teams can use to incorporate diverse perspectives, guide question development, and gain consensus.
Apr 2020