D2

  • Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, and an interview template to learn more about practices used by bright spots. 

  • Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

  • Webinar covers part 2 of a two-part series on data tracking to support CQI. It focuses on tracking activities to inform progress on short- and long-term improvement goals, including considerations for developing a useful data tracker.

  • Webinar covers part 1 of a two-part series on data tracking to support CQI. This session focuses on identifying long-term and interim goals and creating data-informed targets for them to define success.

  • Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

  • Webinar on developing strategies for program improvement. It includes a review of root cause analysis to support strategy development, provides suggested sources of strategy ideas, and explains the importance of developing a rationale to be sure an improvement strategy aligns with desired outcomes.

  • Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.

  • Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data.

  • Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.

  • Tip sheet provides guidance on three key steps to take when developing improvement strategies. It includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.