CQI

  • August 2023 Office Hours: User-centered strategy development

    Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

  • June 2023 nFORM Office Hours - Supporting a Data-Driven Culture Throughout Your Program

    The CQI and nFORM TA teams provide tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.

  • June 2023 Office Hours: Supporting a data-driven culture throughout your program

    Webinar covered tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.

  • Using 4DX to Support Improvement Efforts

    Tip sheet covers considerations for applying the 4DX framework to CQI efforts. The framework offers four disciplines for helping teams to execute on key goals. This tip sheet summarizes content from three CQI office hours sessions in 2022 and 2023 that focused on aspects of 4DX and CQI.

  • May 2023 Office Hours - Low burden data collection to support CQI

    Webinar covers low-burden data collection strategies to support CQI and includes suggestions.

  • Continuous Quality Improvement Plan Worksheet

    This worksheet is a companion resource to the CQI Plan template. It is a streamlined, optional resource to help grantees organize information about their CQI cycles and review progress with their FPS and grant teams. New features include linked resources to support completing key steps and built-in reflection points. Download the worksheet and overwrite the instruction fields to document your plans and insights. Use Ctrl+click on the hyperlinks to access related resources.

  • April 2023 Office Hours - Streamlining CQI planning and documentation

    Webinar introduces the new CQI worksheet, a tool grantees can use to plan and document CQI cycles.  

  • Developing a Problem Statement

    Tip sheet covers considerations for developing a comprehensive problem statement, a key step for defining a challenge at the start of an improvement effort. The resource also includes a worksheet to support grantees in developing a problem statement.

  • Using Learning Questions to Guide Road Testing and Reflection

    Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.

  • Using a CQI Decision Tree to Make Evidence-Informed Decisions

    Tip sheet covers questions to help your team make decisions about next steps at two critical decision points in the CQI cycle – after the road test and at the end of a CQI cycle. It includes different paths based on how your team responds to key questions.