During this session, the Data Capacity and CQI TTA team discussed how programs can use their nFORM and other data to identify and prioritize challenges. We will also reviewed how CQI teams can use human-centered design (HCD) activities to drill down on the root causes of challenges.
Strategy Development
Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots.
Tip sheet coming soon
Tip sheet provides information on three key steps to take when developing improvement strategies. It also includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.
Tip sheet coming soon
Webinar covers considerations for adapting research to fit your program context.
Webinar covers using research as a part of CQI efforts. It includes walk-throughs of several sites for finding resources.
Webinar reviews the bright spots method that was first shared in the January 2024 session. The February session included a Mural activity to learn about bright spots across grants.
Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots.
Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.
Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.