Collaboration

August 25, 2026 Data Capacity and CQI Office Hours - Identifying a challenge to address with CQI
During this session, the Data Capacity and CQI TTA team discussed how programs can use their nFORM and other data to identify and prioritize challenges. We will also reviewed how CQI teams can use human-centered design (HCD) activities to drill down on the root causes of challenges.
July 28, 2026 Data Capacity and CQI Office Hours - CQI Team Collaboration
During this office hours, the Data Capacity and CQI TTA team discussed the processes and tools to support CQI team collaboration, including tips and tools for meeting facilitation, check-ins, and decision-making.
August 2023 Office Hours: User-centered strategy development
Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.