During this session, the Data Capacity and CQI TTA team discussed how programs can use their nFORM and other data to identify and prioritize challenges. We will also reviewed how CQI teams can use human-centered design (HCD) activities to drill down on the root causes of challenges.
Outcomes
During this session, the Data Capacity and CQI TTA team reviewed each tab of the nFORM query tool in detail and discussed when and how to use the query tool to support program operations, monitoring, and improvement.
Webinar discusses how to pull, analyze, and use nFORM survey outcome data to inform CQI.