Identify strategy and road test

  • This planning tool helps CQI teams guide and track their CQI efforts.

  • Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, and an interview template to learn more about practices used by bright spots. 

  • Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.

  • Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

  • Tip sheet covers considerations for developing learning questions to frame a road test and how to use them to reflect on road test results after the road test.

  • Webinar covered the key steps in the CQI process for distilling takeaways and making decisions after a road test. The presentation includes grantee responses to an in-session activity that allowed teams to engage with data together.

  • Webinar described key data collection methods to support learning as part of a road test. The session touched on considerations for using different methods as part of a road test, including surveys, interviews, focus groups, and administrative data. It also included presentations from two grantees on how they have used data to learn about their improvement strategies.

  • Webinar covered common challenges that occur when road testing and offered strategies for getting ahead of them. The presentation includes grantee responses to an in-session poll question about challenges they've encountered when road testing. 

  • Tip sheet covers the COM-B framework for understanding human behavior and discusses how COM-B can be a useful tool in your team's efforts to design and implement improvement strategies. It also provides an example of how to use COM-B in practice, detailing a design activity to use with staff to brainstorm facilitators and barriers to change.

  • Tip sheet covers considerations related to planning, conducting, and analyzing data from focus groups. It also includes a summary of key logistical steps related to planning a focus group, and a notetaking template your team can use to ensure you're capturing key insights, quotes, and context.