During this session, the Data Capacity and CQI TTA team discussed how programs can use their nFORM and other data to identify and prioritize challenges. We will also reviewed how CQI teams can use human-centered design (HCD) activities to drill down on the root causes of challenges.
Understanding challenges
The nFORM Team provides a continued review of the nFORM Operational Reports during the November 2022 office hours. This tutorial focuses on a deep dive into the remaining reports and discusses upcoming nFORM enhancements.
Webinar reviewed strategies to identify root causes of high-level challenges; featured activity using COM-B model (capability, opportunity, motivation to support behavior change).
Webinar on developing strategies for program improvement. It includes a review of root cause analysis to support strategy development, provides suggested sources of strategy ideas, and explains the importance of developing a rationale to be sure an improvement strategy aligns with desired outcomes.
Tip sheet suggests nFORM reports to support CQI, specifically, using nFORM data to understand challenges (2015 cohort; 2020 version is in development)