During this session, the Data Capacity and CQI TTA team discussed how programs can use their nFORM and other data to identify and prioritize challenges. We will also reviewed how CQI teams can use human-centered design (HCD) activities to drill down on the root causes of challenges.
Root causes
Webinar reviewed strategies to identify root causes of high-level challenges; featured activity using COM-B model (capability, opportunity, motivation to support behavior change).
Webinar on developing strategies for program improvement. It includes a review of root cause analysis to support strategy development, provides suggested sources of strategy ideas, and explains the importance of developing a rationale to be sure an improvement strategy aligns with desired outcomes.
Webinar focuses on identifying and understanding challenges. It features nFORM tools to assist in learning about challenges and explains root cause analysis.