Tip sheet provides an overview of the Bright Spots approach, a tool that can be used to support strategy development. The tip sheet also includes a matrix that presents advantages and disadvantages of methods for identifying bright spots, a collaborative activity to identify success factors with staff, and an interview template to learn more about practices used by bright spots.
Continuous Quality Improvement
Webinar covered the Bright Spots approach, a tool that supports strategy development within CQI efforts. In using this method, teams identify high-performing sites or staff, and then interview staff to learn more about what they do.
Webinar features a grant recipient panel discussing practices for leveraging local evaluations to support CQI.
Webinar covers part 2 of a two-part series on data tracking to support CQI. It focuses on tracking activities to inform progress on short- and long-term improvement goals, including considerations for developing a useful data tracker.
Webinar covers part 1 of a two-part series on data tracking to support CQI. This session focuses on identifying long-term and interim goals and creating data-informed targets for them to define success.
Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.
Webinar covered recommendations for using an equity-focused CQI approach, which included being intentional about considering equity, enhancing inclusivity, and using data to explore and identify inequitable access and outcomes. The webinar presented tools and practices for enhancing intentionality, inclusion, and strategic data use.
The CQI and nFORM TA teams provide tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.
Webinar covered tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.
Tip sheet covers considerations for applying the 4DX framework to CQI efforts. The framework offers four disciplines for helping teams to execute on key goals. This tip sheet summarizes content from three CQI office hours sessions in 2022 and 2023 that focused on aspects of 4DX and CQI.