Tip sheet covers considerations for scaling and/or sustaining an improvement strategy after a CQI cycle concludes. It includes recommendations for reflecting on the key aspects of the strategy; formalizing the strategy to share with others; and creating a plan for scaling and sustainability.
Tip Sheet
Tip sheet shares a tool that grantees can use to synthesize findings across data sources in a road test. This matrix tool is useful for organizing insights by key learning questions.
Tip sheet covers the COM-B framework for understanding human behavior and discusses how COM-B can be a useful tool in your team's efforts to design and implement improvement strategies. It also provides an example of how to use COM-B in practice, detailing a design activity to use with staff to brainstorm facilitators and barriers to change.
Tip sheet covers considerations related to planning, conducting, and analyzing data from focus groups. It also includes a summary of key logistical steps related to planning a focus group, and a notetaking template your team can use to ensure you're capturing key insights, quotes, and context.
Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.
Covers the use of the teach-back method in ongoing facilitator training. Teach-backs are a promising improvement strategy when the challenge is related to skills or knowledge. Part of a series of CQI tip sheets focusing on promising grantee practices.
Presents one grantee’s approach to sharing survey data with staff in an accessible way. Part of a series of CQI tip sheets focusing on promising grantee practices.
Offers tips on the use of focus groups to gather detailed, action-oriented feedback from clients. Part of a series of CQI tip sheets focusing on promising grantee practices.
Tip sheet provides guidance on three key steps to take when developing improvement strategies. It includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.
Helps CQI implementation teams map the characteristics of team members to understand the team’s strengths and gaps in perspectives and experience.