General CQI

  • April 2023 Office Hours - Streamlining CQI planning and documentation

    Webinar introduces the new CQI worksheet, a tool grantees can use to plan and document CQI cycles.  

  • March 2023 Office Hours - Using learning and reflection questions to enhance CQI efforts

    Webinar covers key pause points in the CQI cycle during which it is helpful to stop and ask learning and reflection questions.

  • January 2023 Office Hours: Establishing a Cadence of Accountability

    Webinar delves into the fourth discipline of the Four Disciplines of Execution (4DX) framework (discussed in the October and December office hours), which is to establish a cadence of accountability. The session covered WIG sessions as a tool for keeping teams focused on key priorities. It covered recommended agenda items and tips for facilitating effective WIG sessions.

  • December 2022 Office Hours: Building a Compelling 4DX Dashboard

    Webinar delves into the third discipline of the Four Disciplines of Execution (4DX) framework (introduced in the October office hours), which is build a compelling dashboard. 4DX dashboards are a useful tool for motivating teams to make progress toward their wildly important goal and keep track of efforts staff are making to contribute to the goal. The webinar included a grantee presentation of two programmatic dashboards.

  • October 2022 Office Hours: Maintaining focus on your priority challenge

    Webinar introduces the Four Disciplines of Execution (4DX) as a framework for moving forward on important priorities. This is especially relevant to teams who have stalled in moving forward on CQI efforts. The webinar also included a grantee presentation on the importance of wildly important goals.

  • September 2022 Office Hours: Getting ready for your next CQI cycle

    Webinar discussed considerations for next steps after concluding a CQI cycle. It presents different scenarios for next steps, depending on how the prior cycle ended. The session also involved a grantee presentation.   

  • August 2022 Office Hours: Reflecting on CQI

    Webinar discussed the topic of reflecting on CQI processes. It touches on the importance of reflecting and what to reflect on, and includes an activity that CQI teams can use to reflect internally on what’s working and where there are opportunities for improvement.  

  • Virtual Services Tip Sheet

    Tips for improving virtual service delivery, supporting facilitators and clients, maximizing client engagement, delivering services in specific settings, delivering hybrid services, and ensuring privacy and safety.

  • Webinar on Virtual Services in HMRF Programs

    Webinar about findings from an ACF-sponsored study on how HMRF grantees from the 2015 cohort adapted to virtual service delivery during the COVID-19 public health emergency. Includes considerations and potential practices for virtual service delivery that may be useful for the 2020 cohort of HMRF grantees.

  • July 2020 Office Hours: Using CQI to Navigate Change and Complexity

    Webinar focuses on using a CQI approach to adapt during the COVID-19 pandemic (2015 cohort)