This page provides resources on continuous quality improvement (CQI) for HMRF grantees. Below are information and resource links for practitioners and developers to use in developing CQI plans and implementing the CQI process.
Additional resources will be added over the coming months. Check back for updates!
This template is intended to guide the development of CQI plans for the 2020 cohort grantees. It can be filled out by responding to the questions and prompts within each section.
View DocumentProvides a brief overview of the CQI template and introduces the graphical representation of the seven steps of a CQI process.
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Tip sheet covers considerations related to planning, conducting, and analyzing data from focus groups. It also includes a summary of key logistical steps related to planning a focus group, and a notetaking template your team can use to ensure you're capturing key insights, quotes, and context.
Webinar covered common challenges that occur when road testing and offered strategies for getting ahead of them. The presentation includes grantee responses to an in-session poll question about challenges they've encountered when road testing.
Webinar described key data collection methods to support learning as part of a road test. The session touched on considerations for using different methods as part of a road test, including surveys, interviews, focus groups, and administrative data. It also included presentations from two grantees on how they have used data to learn about their improvement strategies.
Webinar reviewed strategies to identify root causes of high-level challenges; featured activity using COM-B model (capability, opportunity, motivation to support behavior change).
Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data. Repeated content from the October 2021 Leadership Academy.
Webinar provided guidance and examples for how to use nFORM to support program monitoring and CQI. Featured key reports and tools in nFORM that support using and learning from programmatic data.
Webinar provided suggestions for completing sections D1-D3 of the HMRF CQI Plan template.
Tip sheet provides guidance on three key steps to take when developing improvement strategies. It includes six one-page tip sheets on different methods for learning about challenges and developing and prioritizing strategies.
Webinar provided considerations for conducting a road test to learn about and refine improvement strategies and offered thoughts on continued monitoring of strategies. We reviewed road test planning; discussed the purpose of learning cycles and considerations for next steps; and shared about importance of SMART goal monitoring to assess success.
Offers tips on the use of focus groups to gather detailed, action-oriented feedback from clients. Part of a series of CQI tip sheets focusing on promising grantee practices.