Office Hours/Webinars

Webinar covers part 2 of a two-part series on data tracking to support CQI. It focuses on tracking activities to inform progress on short- and long-term improvement goals, including considerations for developing a useful data tracker.

Webinar covered activities to support user-centered strategy development. These included two empathy-focused activities – empathy mapping and journey mapping – to consider the needs of strategy “users” when designing for improvement. It also included an activity to foster collaborative strategy design with staff and/or partners called Round Robin.

Webinar covered recommendations for using an equity-focused CQI approach, which included being intentional about considering equity, enhancing inclusivity, and using data to explore and identify inequitable access and outcomes. The webinar presented tools and practices for enhancing intentionality, inclusion, and strategic data use.

Webinar covered tips for strengthening a data-driven culture in programs, with a focus on engaging frontline staff to use data to inform their work. Audience responses to several interactive questions related to data-driven practices are included.

Webinar covers low-burden data collection strategies to support CQI and includes suggestions.

Webinar introduces the new CQI worksheet, a tool grantees can use to plan and document CQI cycles.  

Webinar covers key pause points in the CQI cycle during which it is helpful to stop and ask learning and reflection questions.

Webinar covers how to use your logic model to be more data-driven in guiding CQI efforts. This session presents the logic model as a practical tool in supporting CQI. It included a grantee presentation focusing on how one team identified and broke down a key challenge to support improvement.

Webinar delves into the fourth discipline of the Four Disciplines of Execution (4DX) framework (discussed in the October and December office hours), which is to establish a cadence of accountability. The session covered WIG sessions as a tool for keeping teams focused on key priorities. It covered recommended agenda items and tips for facilitating effective WIG sessions.

Webinar delves into the third discipline of the Four Disciplines of Execution (4DX) framework (introduced in the October office hours), which is build a compelling dashboard. 4DX dashboards are a useful tool for motivating teams to make progress toward their wildly important goal and keep track of efforts staff are making to contribute to the goal. The webinar included a grantee presentation of two programmatic dashboards.