Office Hours/Webinars

  • Webinar covers key pause points in the CQI cycle during which it is helpful to stop and ask learning and reflection questions.

  • Webinar covers how to use your logic model to be more data-driven in guiding CQI efforts. This session presents the logic model as a practical tool in supporting CQI. It included a grantee presentation focusing on how one team identified and broke down a key challenge to support improvement.

  • Webinar delves into the fourth discipline of the Four Disciplines of Execution (4DX) framework (discussed in the October and December office hours), which is to establish a cadence of accountability. The session covered WIG sessions as a tool for keeping teams focused on key priorities. It covered recommended agenda items and tips for facilitating effective WIG sessions.

  • Webinar delves into the third discipline of the Four Disciplines of Execution (4DX) framework (introduced in the October office hours), which is build a compelling dashboard. 4DX dashboards are a useful tool for motivating teams to make progress toward their wildly important goal and keep track of efforts staff are making to contribute to the goal. The webinar included a grantee presentation of two programmatic dashboards.

  • Webinar introduces the Four Disciplines of Execution (4DX) as a framework for moving forward on important priorities. This is especially relevant to teams who have stalled in moving forward on CQI efforts. The webinar also included a grantee presentation on the importance of wildly important goals.

  • Webinar discussed considerations for next steps after concluding a CQI cycle. It presents different scenarios for next steps, depending on how the prior cycle ended. The session also involved a grantee presentation.   

  • Webinar covered considerations for sustaining gains from a successful CQI effort. It presents three steps that support sustaining outcomes post-testing. These steps include reflecting on learning; formalizing your improvement strategy; and planning for scaling and sustainability.

  • Webinar covered considerations for monitoring improvement following the implementation of a strategy. It covers the three types of measures that are helpful for assessing the success of a strategy, and introduces run charts as a useful visualization tool for monitoring improvement.

  • Webinar covered the key steps in the CQI process for distilling takeaways and making decisions after a road test. The presentation includes grantee responses to an in-session activity that allowed teams to engage with data together.

  • Webinar described key data collection methods to support learning as part of a road test. The session touched on considerations for using different methods as part of a road test, including surveys, interviews, focus groups, and administrative data. It also included presentations from two grantees on how they have used data to learn about their improvement strategies.